For more information contact:
Shari Worthington, PR Counsel, +1 508-755-5242
Blanche E. Necessary, Raytheon Company, +1 202-314-3780
Raytheon Launches ReliabilityAnalysisLab.com
Secure, Internet-based laboratory service is first to deliver need-to-know
product analyses to manufacturing organizations via the Web
Lexington, MA (December 11, 2001) - Raytheon Company (NYSE: RTN) has
announced the launch of ReliabilityAnalysisLab.com to put advanced electronic
component analysis services into the hands of the world's design engineers,
manufacturing organizations, and testing laboratories.
ReliabilityAnalysisLab.com (RAL) provides its customers with 24x7 access to
product reliability reports and in-process analyses performed by the lab on
a wide range of electronic products, from microprocessors and discrete components
to printed circuit boards and assemblies.
"These services benefit our internal and external customers who rely on
our design and testing services to enhance the products they develop,"
said Gerry Zimmerman, Vice President, Product Assurance, for Raytheon's Command,
Control, Communication, and Information Systems unit.
The heart of ReliabilityAnalysisLab.com is ReAct Online, a new system that
uses secure extranet connections to integrate a customer-friendly Web site with
RAL's internal laboratory information management system (LIMS). ReAct Online
is a component analysis service that provides customers with quick and easy
access to their analysis data and reports via the Web.
"When a manufacturer's production line goes down because a product defect
has been found, there is no time to waste," said Bill Tice, Manager of
the Reliability Analysis Laboratory. "By taking RAL's product testing services
to the Web, we can provide design and manufacturing with instant access to product
testing data. With this information, production is back online sooner."
With ReAct Online, the results of product tests are securely posted online
along with images captured by the RAL's sophisticated instruments, such as scanning
electron microscope (SEM) and electron spectroscopy for chemical analysis (ESCA)
systems. RAL's engineers enter results into the system as soon as they are available.
Customers can read and download their analysis data and communicate with the
RAL staff via the Web.
ReAct Online provides a variety of services on a 24x7 basis, including review
of status and funding levels for on-going work orders; view and download of
completed work, including interim and final analysis reports; and review of
historical project information, including prior work orders. ReAct Online also
allows customers to collaborate with the RAL's engineers for detailed interpretations,
cause and effect analyses, and design and manufacturing brainstorming sessions.
About Raytheon and the Reliability Analysis Laboratory
Raytheon's Reliability Analysis Laboratory (RAL) provides advanced component
analysis services for high tech industries such as communications, medical,
automotive, electronics, and semiconductor. Since 1963, the RAL has applied
a variety of innovative analytical techniques to solving complex design and
manufacturing issues for Raytheon and other manufacturers. Services include
failure analysis, surface analysis & electron microscopy, non-destructive
test, process improvements, and design consultations.
With headquarters in Lexington, Mass., Raytheon Company is a global technology
leader in defense, government, and commercial electronics, as well as business
and special mission aircraft.
For further information, contact:
Blanche E. Necessary
Shari Worthington, President
49 Midgley Lane
Worcester, MA 01604 USA
+1 508.755.5242, Fax: +1 508.795.1636
Reliability Analysis Laboratory, RAL Insight, and ReAct OnLine are trademarks
of Raytheon Company.